Provider Training

Effective 7/26/2025 CYBER release 2.0.0.25, user access to provider training materials has changed. CYBER training materials will be removed from this page and transferred to a new location in CYBER. Please follow these directions to access them:

• Once logged into CYBER, the Training Information link will be available at the bottom of every CYBER screen.
• The Training Information link will open a pop-up window with training materials organized by provider type and category.
• Select the document title to download the document.
• New documents will be marked with "2.0" or "New" flags.

Overview of CYBER Training Information (PDF) New

2025 CYBER training sessions

CYBER training sessions will begin in January and continue through December. Training sessions will benefit new users and provide refresher training for current users. Training is customized to each user type.

Please refer to the schedules below and ensure you register early for your designated training. Training sessions are conducted via Teams. Providers and DCF/CSOC must register to access training. Once registration is complete, participants should receive a registration confirmation that includes the Teams link to the training. If your email is entered incorrectly, you will not receive the training link or materials.

• Provider CYBER Training Schedule Jan – Mar (PDF)
• Provider CYBER Training Schedule Apr – Jun (PDF)
• Provider CYBER Training Schedule Jul – Sep (PDF) New