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For Assistance - 24 Hours a Day - 7 Days a Week: Please contact us at 1-877-652-7624

DCP&P Staff Resources

PerformCare is the single point of access for behavioral health, developmental disability, and substance use treatment services funded through the Division of Children’s System of Care (CSOC). Services are provided to New Jersey residents starting at age 5 up to their 21st birthday (services for children under 5 years old are considered on a case-by-case basis).

PerformCare works closely with DCP&P to help identify appropriate behavioral health treatment services for child welfare involved youth, including youth in foster care.

PerformCare’s 24/7 call center assesses and provides authorization for the following services:

  • Mobile Response (MRSS)
  • Needs Assessments (Biopsychosocial-BPS)
  • Care Management Organization (CMO)
  • Intensive In Community (IIC)/Behavioral Assistant (IIC services are available as a part of a behavioral health plan for children enrolled in CMO)
  • Partial Hospitalization (PHP)
  • Court-ordered 14 Day Plans
  • Multi-systemic Therapy (MST)
  • Functional Family Therapy (FFT)
  • CSOC Out of Home Treatment (for example: Treatment Home, Group Home, Psychiatric Community Home) 

How does it work?

Contact PerformCare at 877-652-7624 and listen for the prompt for DCP&P.

After first speaking to a Member Service Specialist who will register the youth or confirm the youth’s details, you will be connected to a Care Coordinator (a NJ licensed clinician). Please stay on the line while you are transferred to the next available Care Coordinator. The Care Coordinator will gather information about the youth’s current behaviors and your reason for calling. This information will be utilized to determine the most appropriate clinical services.

If services are for a family receiving Child Welfare Services, please consider making the call with the family as parental consent for services is required.

If you need substance use treatment services you can continue to refer youth directly to the DCF contracted slots available for DCP&P-involved youth.  You can also contact PerformCare to access those same slots; however, the youth must sign the Substance Use Treatment Consent Form before we can authorize substance use treatment services.

When Should a DCP&P Worker Contact PerformCare?

When you or a caregiver has concerns about the child’s emotional/behavioral well-being.  For example:

  • Symptoms of depression
  • School refusal
  • Peer Conflict
  • Family Conflict (Domestic Violence, Substance Use, Refusal to Comply with Rules)
  • Hopelessness/Helplessness
  • Grief (loss of family, death)
  • Physical and/or verbal aggression
  • Traumatic event (multiple placements, house fire, family and community violence, etc)
  • Initial placement, threat of disruption in living situation

*For Out of Home treatment- See Telephonic Review Guidelines

Additional Information

Your Clinical Consultant can explain clinical evaluations such as a psychiatric or psychological evaluation, the diagnosis, and what services would best fit the youth and family.