- [Narrator] Sometimes it can be hard to tell the difference
between what may be normal for your child
and when you should reach out for extra help.
If your child is struggling
with emotional and behavioral health care needs,
intellectual and developmental disabilities,
or substance use challenges,
the New Jersey Children's System of Care
and PerformCARE are ready to help you
and your family when you call 1-877-652-7624.
Since 2001, the Children's System
of Care has been connecting New Jersey's families
and young people to the care they need
by helping them access publicly funded services
for youth up to age 21
through the statewide New Jersey Children's System of Care.
PerformCARE can assist your family
when your child is impacted by depression, trauma, bullying,
violence, defiant behavior, drug or alcohol use,
developmental disabilities, such as autism, Down syndrome,
or cerebral palsy.
We are available to help you 24 hours a day,
seven days a week, and 365 days a year at 1-877-652-7624.
There is no charge for calling PerformCARE.
When you call PerformCARE, you will be connected
to a trained associate who will ask for some information
about you and the child you're calling about
so they can best assist you,
such as the reasons for your call,
your child's date of birth and address.
If your child is in crisis, PerformCARE can send a clinician
to your home or to an agreed-upon location in the community
within an hour to help stabilize the situation
and offer additional services as needed.
In addition, PerformCARE can help you locate
the nearest psychiatric screening center
or contact emergency services.
Other available services include referring a child
for assessment,
where an independently licensed clinician can come
to the home and review your child's biological,
psychological, and social factors.
PerformCARE can also refer you to community services
and/or recommendations for outpatient services.
Substance use treatment services, referrals,
and authorizations are available through PerformCARE
for eligible youth.
The Children's System of Care also offers services
for youth impacted by intellectual
and developmental disabilities.
The first step to accessing these services is to apply
for eligibility for developmental disability services.
Specially trained PerformCARE associates are available
to help explain the process.
At the end of your call to PerformCARE,
you can expect an explanation
of any services being authorized or recommended,
as well as the next steps.
You will also receive a letter
in the mail explaining the service
or services you have been authorized to receive.
Beginning with just a phone call,
PerformCARE can help you connect your child
to the behavioral health, substance use,
or developmental disability service he
or she needs to be well and thrive.
We are available 24 hours a day, seven days a week,
and 365 days a year at 1-877-652-7624.
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