Kathleen A. Enerlich
Kathleen Enerlich is the Executive Director of PerformCare. Part of AmeriHealth Caritas, this national, full-service behavioral health managed care company is ensuring access to treatment and achieving clinical outcomes through service excellence for youth and families in Medicaid, Medicare, and commercial plans.
Her primary role as Contracted System Administrator for the New Jersey Children’s System of Care is to manage access to treatment for youth up to the age of 21, and oversee clinical services, member engagement, information technology, operations, and quality improvement.
Ms. Enerlich, who earned her master’s degree in behavioral sciences from Kean University, has served with PerformCare since 2009. Through strategic planning, strong community, associated provider relationships, and the building of cohesive proactive management teams, she supports the state’s vision to keep youth at home, in school, and in the community.
Prior to joining PerformCare, Ms. Enerlich held several executive-level positions for the state of New Jersey. She was the chief executive officer of the Arthur Brisbane Child Treatment Center, which at the time was the only state-run children’s psychiatric hospital.
In 2005, she successfully closed the center, transitioning youth to community-based treatment programs, and transferring more than 200 employees to new positions. Ms. Enerlich also served as Deputy Director for the Family and Community Partnerships and for the Children’s System of Care, where she had oversight of $400 million in state contracts.
Ms. Enerlich began her career as a youth counselor, providing individual, group, and family counseling at NewBridge Services. She went on to devote 18 years to SERV Behavioral Health System, where she held various roles while serving the seriously mentally ill adults throughout New Jersey.
Most notably, Ms. Enerlich assisted SERV in developing the first group home program for the state, and consistently maintained high occupancy rates. She was instrumental in helping the organization obtain national accreditation from the Joint Committee for Accreditation of Healthcare Organizations (JCAHO).
Some of her most meaningful work was helping to discharge men and women from Marlboro State Psychiatric Hospital, where many had been institutionalized for up to 20 years.
Today, Ms. Enerlich is fully engaged in working with PerformCare’s stakeholders, to collaborate across lines of service, and in guiding the dedicated PerformCare team’s improvements of the quality of life for youth and their families by promoting recovery and resiliency.
Kamilah Jackson, M.D., M.P.H.
Dr. Kamilah Jackson is a double board-certified adult, child, and adolescent psychiatrist who serves as Medical Director for PerformCare. PerformCare supports members and a network of providers through specialized behavioral health and human services programs in both the public and private sectors. PerformCare serves millions of members nationwide and provides integrated physical and behavioral health care across the country. In New Jersey, PerformCare authorizes behavioral health, substance use, and intellectual/developmental disabilities for over 50,000 youth annually.
Dr. Jackson is responsible for medical policy pertaining to the quality of behavioral health care and is the designated behavioral health care practitioner with oversight of the Quality Improvement (QI) program. In QI Committee meetings, she provides clinical consultation and holds final authority for recommendations for medical necessity and the appropriateness of quality-of-care decisions. Dr. Jackson is responsible to review and approve PerformCare’s Outcomes Management and QI Plan.
Additionally, Dr. Jackson provides clinical oversight and direction to the Clinical department. She is responsible for providing consultation and determinations for clinical cases that need review. Her responsibilities also include supporting the Clinical department in applying medical necessity criteria to determine the appropriate intensity of service. Dr. Jackson works closely with Care Coordinators and reviewers to assess clinical aspects of specific cases and provide feedback incorporating best-practice standards and quality-of-care policies.
Before joining PerformCare, Dr. Jackson worked at Community Behavioral Health in Philadelphia and with the Philadelphia Department of Behavioral Health and Intellectual disability service, where she served as Deputy Chief Medical Officer for Children’s Services. Her role included providing clinical vision and leadership for the county’s child and family services teams and the child and family treatment programs supported by Community Behavioral Health.
She was the Principal Investigator for Philadelphia Alliance for Child Trauma Services (PACTS), a $2 million Substance Abuse and Mental Health Services Administration (SAMHSA) grant to Philadelphia County under the National Child Traumatic Stress Initiative. She also served as a Clinical Advisor to the County’s Philadelphia Integrated System of Care (PISCE) grant, a $4 million SAMHSA award.
Dr. Jackson earned a Bachelor of Science at Yale University and earned her medical doctorate at the Columbia University College of Physicians and Surgeons. She completed her Adult Psychiatry residency at the Emory University School of Medicine, where she was presented with the Grady Hospital Department of Psychiatry Medical School Student Teaching award.
At the Yale Child Study Center, she completed a fellowship in Child and Adolescent Psychiatry, served as Chief Resident, and was an Edward Zigler Social Policy Fellow. In 2010, she completed the Commonwealth Fund Fellowship in Minority Health at Harvard Medical School and earned a Master of Public Health at the Harvard T.H. Chan School of Public Health.
Dr. Jackson is a member of the American Academy of Child and Adolescent Psychiatry (AACAP) and the Group for the Advancement of Psychiatry (GAP). She was recently inducted as a Fellow into the College of Physicians of Philadelphia. She has co-authored various articles, presented locally and nationally, and is a volunteer faculty member at the University of Pennsylvania School of Medicine’s Department of Psychiatry. She also serves on the boards of several nonprofit organizations.
She is licensed in New Jersey and Pennsylvania.
Alfonsina Comune, M.P.A.
Director of Information Technology
Alfonsina Comune is Director of Information Technology. Her primary role is to manage the overall management information system (MIS) functionality and oversee the strategy for implementation and use of technology for PerformCare. She is responsible for ensuring compliance, data integrity, adherence to best practices, and a commitment to continuous improvement.
With more than 30 years of public sector experience, Comune has a strong foundation in implementing large-scale technology projects. She is an experienced public sector manager with extensive experience in operations management, large-scale program design, project management, strategic planning, research, policy development, and analysis. Her lifetime professional achievements include improved consumer outcomes through policy making, information technology (IT) program design, IT project management, and contracting initiatives. Expertise in both the private and nonprofit arenas has paved the way for an understanding of social service systems and state IT solutions and requirements.
Comune directly oversees the PerformCare IT subcontractor, IT help desk, IT business analysis, and IT application support functions. Her department leads the business requirements-gathering and quality assurance technical processes. In addition, she collaborates with the MIS subcontractor and AmeriHealth Caritas IT resources to identify functional, flexible, and scalable IT solutions that meet the needs of customers and the state.
Comune has been an associate with PerformCare since 2011.
Ankur Desai, M.D.
Dr. Ankur Desai is a medical director for PerformCare's operations in New Jersey, which serves as the contracted systems administrator for the New Jersey Children's System of Care.
He is primarily responsible for the clinical oversight, training and guidance of staff involved with completing phone triage assessments and utilization management reviews for behavioral health services provided through the New Jersey Children's System of Care.
Dr. Desai is an integral member of the PerformCare Quality Improvement Committee, responsible for the Outlier Management Program and the enhanced care coordination initiatives. He is also involved in the ongoing maintenance and optimization of the inter-rater reliability assessment process for clinical decision making pertaining to behavioral health services provided through the New Jersey Children's System of Care.
Dr. Desai, who earned his Doctor of Medicine from Tufts University School of Medicine, joined PerformCare in 2009. Through strategic planning and collaboration, he developed a system-wide disease management model for children and adolescents with bipolar disorder. Dr. Desai is also actively involved in the development and maintenance of the Utilization Management program for behavioral health services provided through the New Jersey Children's System of Care.
Dr. Desai's behavioral health career began in 2001 at the University of Maryland/Sheppard Pratt Health Systems, where he served his residency in general adult psychiatry. He then entered a two-year fellowship program in child and adolescent psychiatry at Johns Hopkins University School of Medicine.
Next, Dr. Desai became a staff psychiatrist at CPC Behavioral Healthcare, providing outpatient psychiatric services to children and adults. In 2008, he started work as a psychiatrist for Community Treatment Solutions, an agency that specializes in providing therapeutic residential services to adolescents with a history of trauma.
Dr. Desai continues to maintain a private practice — Premium Psychiatry Services of Central New Jersey LLC — where he provides outpatient medication management and psychotherapy services for children and adults, and performs school-based consultations and child study team evaluations for several local school districts. He also works as a direct provider of psychiatric services for a local therapeutic school.
Board certified in adult, child and adolescent psychiatry, Dr. Desai's expertise includes attention deficit hyperactivity disorder, and childhood anxiety and mood disorders. He has written and co-authored several articles on child and adolescent behavioral health issues, including psychotropic medications, medical marijuana and the effects of computer screen time on youth and families. Dr. Desai was ranked among New Jersey's "Favorite Kids' Docs" in NJ Family Magazine in 2012.
Lucas Dominica, M.B.A.
Director of Operations
Lucas Dominica is Director of Operations for PerformCare New Jersey, which serves as the contracted systems administrator for the New Jersey Children's System of Care. In this role, he uses research and analysis to solve operational problems. Mr. Dominica's experience lies in health care population reporting, risk stratification, and project management.
Mr. Dominica works to advance PerformCare's operations by streamlining processes, increasing efficiencies, and implementing best practices. His responsibilities include billing and eligibility; internal and external reporting; and communications, training, and
Prior to joining PerformCare New Jersey, Mr. Dominica served as Manager, Medical Economics supporting reporting for the Healthcare Effectiveness Data and Information Set (HEDIS®) at AmeriHealth Caritas. He managed a team of corporate data analysts responsible for programming, generating, and maintaining both production and ad hoc-based quantitative reporting. Mr. Dominica was responsible for aligning reporting strategies and synergies between health care quality measurement and revenue enhancement in 15 separate markets. In addition, he led corporate health care provider performance reporting efforts related to HEDIS and other standardized quality measurements.
Mr. Dominica earned a Master of Business Administration degree in healthcare administration from the University of Delaware. He also earned a Bachelor of Arts in psychology and political science from the University of Delaware.
Director of Member Engagement
Yolanda Mancari is the Director of Member Engagement for PerformCare's operations in New Jersey, which serves as the contracted systems administrator for the New Jersey Children's System of Care. She was appointed to this role in September 2015, having formerly served as the Director of New Business Activation since joining PerformCare in July 2013.
As director of the newly established Member Engagement department, her primary role is leading the implementation of the strategic vision for all services impacting individuals within the New Jersey Children's System of Care. Ms. Mancari's exceptional professional achievements align directly with PerformCare's focus on consumer advocacy, program development and implementation, safety and risk management, and regulatory compliance.
A talented, solution-oriented operations executive, Ms. Mancari began her career at the onset of deinstitutionalization in New Jersey. For more than 30 years she has been dedicated to improving lives through adherence to standard operating practices that ensure safe, high-quality therapeutic service delivery.
Prior to joining PerformCare, Ms. Mancari served as confidential assistant to the deputy commissioner of DHS' Services for People with Disabilities, and as chief of the Office of Public Safety and Risk Management for the New Jersey Department of Human Services (DHS), which included more than 15,000 employees and oversight of five hospitals and six developmental centers.
Her previous experience also includes serving as chief operating officer for South Jersey Behavioral Health Resources Inc., one of the largest mental health providers in southern New Jersey. Under her direction, the organization reduced overtime costs by 25 percent, implemented a 100 percent Medicaid-compliant electronic health record system, and developed risk management, safety and security plans to achieve full state and federal compliance.
Most notably, Ms. Mancari was instrumental in designing an enhanced supportive housing program recognized as a model program for adult mental health consumers in New Jersey with serious medical conditions, leveraging more than $1 million in new operations for this initiative.
Ms. Mancari worked for SERV for 19 years in many roles, including Assistant Residential Coordinator, Residential Coordinator, Safety Officer, Quality Coordinator and Vice President of Quality. While she was Vice President of Quality for SERV Behavioral Health System, Ms. Mancari successfully developed and managed multiple residential sites, including group homes, respite programs, supervised apartment programs and supportive housing programs, throughout New Jersey. Her expertise in strategic planning and quality improvement ensured the sites satisfied regulatory compliance requirements for licensure, certification and accreditation.
A certified social worker and certified professional in health care quality, Ms. Mancari earned her Bachelor of Science in sociology from Pennsylvania-based King's College.
Alexandra M. Morales, M.S., LPC, ACS
Director of Clinical Services
As Director of Clinical Services, Alexandra Morales is responsible for the effective implementation of all care coordination and Utilization Management programs, with oversight of all nonmedical clinical staff. Ms. Morales develops and implements clinical policies and procedures; leads operational and functional support for Utilization Management activities, including enhanced care coordination; and identifies and implements best-practice protocols.
Ms. Morales ensures compliance with regulatory guidelines; helps foster strong collaborative relationships with other agencies, providers, and policymakers; identifies and monitors operational and service outcomes; and assists with new program development. Additionally, in collaboration with the Medical Director and Director of Quality Management, Ms. Morales tracks and trends utilization of behavioral health, developmental disability, and substance use services to identify service gaps and opportunities to improve efficiency.
Before joining PerformCare, Ms. Morales served as Director of Community Programs for Community Treatment Solutions. Her other roles for Community Treatment Solutions included Program Director: Intensive Clinical Services and TRAIL, Lead Clinician, and Staff Clinician. Ms. Morales has also served as a Children's Intervention Specialist for Steininger Behavioral Care Services and as Supervisor of Children's Services and Counselor for the Cumberland County Guidance Center.
Ms. Morales earned a Master of Science in human services — mental health counseling from Capella University in Minneapolis, Minnesota, and a Bachelor of Arts in psychology from Richard Stockton College in Pomona, New Jersey.
Ms. Morales is an approved clinical supervisor who has been certified in trauma-focused cognitive behavioral therapy. She has been a member of the Southern Region Children's Council Committee and the Cumberland County Children's Interagency Coordinating Councils. Ms. Morales has also consulted for the New Jersey Division of Child Protection and Permanency's Focus on Supervision and Permanency Roundtable events.
Venita Rawal, Ph.D., LPC
Director, Quality Improvement
Venita Rawal is the Quality Director for PerformCare in New Jersey.
She is responsible for monitoring the quality of clinical services, including utilization management activities and triages. Ms. Rawal analyzes existing data and shares reports on trends in service utilization and gaps in services, as well as service utilization by special populations. She works in collaboration with colleagues and system partners in the development and implementation of services for youth.
Before being promoted to Quality Improvement Director, Ms. Rawal served as a care coordinator in the clinical department of PerformCare in New Jersey. As a care coordinator, she collaborated with families, state officials, and system partners to ensure children had access to appropriate behavioral health, substance use, and developmental disability services.
Before joining PerformCare, she served as a doctoral teaching assistant at Montclair State University in Montclair, New Jersey. She created and implemented course curriculums on a variety of topics for students in the Masters of Counseling program, including Consultation, Theories in Counseling, Introduction to Counseling, and Ethics.
She also served as a program coordinator for a youth case management program. In this role, she managed a large team of case managers and clinical supervisors and provided continual review of case notes and treatment plans to ensure the program was in compliance with state policies and that services provided were of the highest quality.
Rawal earned a Bachelor of Science degree in microbiology from Texas Tech University. She also attended Texas Woman's University in Denton, where she majored in special education. Her educational achievements include an Education Specialist degree from Rider University and a Ph.D. in Counselor Education from Montclair State University.
She has presented to professional audiences on a number of topics. At the Association for Counselor Education and Supervision Conference in Denver, Colorado, she gave a presentation titled "The Impact of Trauma on Family Systems: Helping Counselors Working With Adolescents and Young Adults." In Providence, Rhode Island, at the North Atlantic Region Association for Counselor Education and Supervision Conference, she gave a speech on preparing counselors in working with young victims of human trafficking. Locally in Philadelphia, at the Association for Counselor Education and Supervision Conference, she presented "Evaluating Counseling Services: The Increasing Demand to Demonstrate Outcomes of Counseling Services."
Ms. Rawal has participated in leadership training through the Urban League of Philadelphia's Urban Leadership Forum and is a licensed professional counselor in the state of New Jersey.